The Biltmore Bar & Grille is a modern American restaurant in Newton, MA with a longstanding history. No corporate restaurant chain or Hollywood set designer could ever recreate The Biltmore Vibe.
It is one thing to get great customer service when a payment and tip are on the line. When there is no requirement or expectation for it, great customer service creates a loyal customer and advocate. Go Biltmore!
It seems like this is under new ownership. This used to be one of my favorite places to go - but now it's just okay. The food was good, but they were out of several beer options. Of the 2 people in my party that ordered beers - each of us had our first 2 beer choices be out of stock. I was picking off of a chalkboard list - it shouldn't be too difficult to just erase from the chalkboard, right?
Good food and beer selection. Rotating drafts are a good offering of seasonal local brews.
I took a group to the Biltmore this week while on a business trip to Massachusetts. As usual, the service and food were great, but that is what I expect. What pushed the Biltmore over the top was the fantastic customer service AFTER my visit. I left my credit card there while paying and didn't realize it until two days later when I was at the airport in Boston getting ready to return to California. When I called the Biltmore to see if they had it, Curtis immediately offered to mail it to me in California!
There was talk of a speakeasy during prohibition. The Biltmore was across the street from a regional rail stop and often hosted private events for dignitaries, politicians and celebrities. If the bar could talk, the stories would fill volumes!
In 1914, the Biltmore opened and served up breakfast and brew at 7AM for the overnight crews from nearby factories. It came with a 4 lane basement bowling alley that was a local hangout for decades.
Very close to our hotel so we ate here a few times. Great service. Great beer selection. Food was really good. Like this place a lot!
The Biltmore Bar Grille is a US Bar based in Newton, Massachusetts. The Biltmore Bar Grille is located at 1205 Chestnut St, Newton, MA 02464, USA.
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