I don’t know if BoA corporate training encourages this behavior or if this was an inherently bad person. Either way the experience further demonstrated why I made the right decision in closing all of my BoA accounts.
My first experience with your bank has left a lot to be desired and I'm not sure it's worth it to ever have another. After how unpleasant this unwelcoming branch of Bank of America was, I am considering closing my account as soon as my check clears and moving to a more friendly establishment.
I hope our interaction will help this person become a kinder soul in this world, but I have little faith in someone who would choose to work for BoA.
If you didn’t know that Bank of America is a soulless, anti-customer, fee-generation company, you can go learn about it from the employees at this location. I got to waste 10 minutes of my life with the most passive aggressive, rude, and unkind person with whom I’ve ever had the extreme misfortune to have to interact.
Two days later, I went into this location and was met with nothing but rudeness and hostility from the bank teller. Every question I had was promptly shut down with a passive aggressive attitude as if it's the most natural thing in the world to make someone wait two weeks for their hard-earned money during the holidays. When I asked if there was anything I could do I was told, quite rudely, that there wasn't and any other bank would tell me the same. That's probably true, but I bet any other bank would tell me the same thing with a much better attitude!
SUPPORT YOUR LOCAL CREDIT UNION!!!!!
If I could rate lower, I would.
I am extremely disappointed in the customer service at this Bank of America location. I had just opened a new checking account after a huge amount of research and previously only heard great things about Bank of America. I deposited my paycheck through the app as my first transaction and after the check did not clear the next day, I investigated and noticed there was a two week hold placed on my paycheck.
Bank Of America Financial Center is a US Bank based in Newton, Massachusetts. Bank Of America Financial Center is located at 235 Needham St, Newton, MA 02464, USA.
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